FREE U.S. Shipping On Orders $50+


Which Countries Do You Ship?
I ship worldwide. (International customers: please read about customs fees below.)

What payment types do you accept?
Payment is accepted by all major credit cards or Paypal.

Your photographs will be shipped only after full payment has been received.

How long will it take to receive my order?
All items are created after the order has been placed. Most orders will be shipped within 7 business days (probably sooner, unless I am traveling and creating new photographs). For custom orders and framing, please allow up to 2 weeks for your order to be created. And, shipping will take a few additional days. If you have a deadline, or need your order rushed for a specific date, please contact me. I will try my best to accommodate your request. You will be sent your tracking information at the time of shipment.

How will my order be shipped?
Within the United States all small photograph orders are shipped via USPS Priority Mail with Delivery Confirmation.

Large photographs within the U.S. are shipped by Fed Ex or UPS.

Greeting cards, postcards and calendars are sent USPS 1st Class Mail.

International orders are shipped via USPS 1st Class International, or Priority International mail depending on the size of the order.

*All U.S. orders $15 and over ship for free.

Will I be charge a duty or customs fee on international orders?
I do not collect any customs when sending our packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country’s tax regulations. I have no way of calculating how much these fees would be, should they occur, and Alicia Bock Photography is not responsible for those charges. For any additional information refer to your local customs agency. Returns will not be accepted due to customs fees. Also, I am required by law to mark your package as “merchandise”. Asking me to mark your item as a “gift” is asking me to break federal laws.

What is your return policy?
All orders are custom made just for you and cannot be returned or exchanged. However, please contact me immediately in the event of damage during shipment.

If you are debating on size or color, I recommend purchasing a mini print first. (Mini prints are 4.25"x4.25" and can be found here.

What type of paper do you use?

Photographs will arrive professionally printed on Kodak Endura Professional photographic paper with matte/luster finish.

Giclée Art prints (paintings and abstract designs) arrive on matte finish smooth fine art paper. Our paper is 100% plant based, acid free, and partnered with archival inks.

Do you offer matting or framing?

Yes, custom framing can be added to any photograph or art print. See our frame collection for details.

Is your work available for wholesale? Yes, if you are retailer who would like to carry my prints, stationary, or calendars in your store, please contact me for details.

    Is your work available for licensing? Yes, I welcome your licensing inquiries.

    Do you give discounts to interior designers or art consultants. Yes, please contact me for details.

    Have more questions?
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